Resetting your smart watch WS90 can solve many common issues like freezing, syncing problems, or unresponsive screens. This guide walks you through the entire process safely and effectively, whether you’re doing a soft or hard reset.
Key Takeaways
- Soft reset vs. hard reset: A soft reset restarts the watch without losing data, while a hard reset restores factory settings and erases all personal information.
- Backup your data first: Always sync your watch with the companion app before resetting to save health stats, activity logs, and settings.
- Use the correct button combination: Most WS90 models require holding the side button and crown for 10–15 seconds to trigger a reset.
- Charge your watch beforehand: Ensure at least 50% battery to avoid interruptions during the reset process.
- Re-pair after reset: After a hard reset, you’ll need to reconnect your watch to your phone via Bluetooth and reconfigure settings.
- Troubleshoot persistent issues: If the reset doesn’t fix the problem, check for firmware updates or contact customer support.
- Regular resets improve performance: Performing a soft reset weekly can keep your smart watch running smoothly.
How to Reset Smart Watch WS90: A Complete Step-by-Step Guide
Is your smart watch WS90 acting up? Maybe it’s freezing, not syncing with your phone, or the touchscreen has become unresponsive. Before you panic or consider replacing it, there’s a simple solution that often works: resetting the device. Whether you’re preparing to sell your watch, troubleshooting a glitch, or just want a fresh start, knowing how to reset smart watch WS90 is an essential skill for any user.
In this comprehensive guide, we’ll walk you through everything you need to know about resetting your WS90 smart watch. We’ll cover both soft and hard resets, explain when to use each method, and provide practical tips to ensure the process goes smoothly. By the end, you’ll be able to confidently restore your watch to peak performance—without losing important data (if you don’t want to). Let’s get started!
Why Reset Your Smart Watch WS90?
Before diving into the steps, it’s helpful to understand why resetting your smart watch might be necessary. Over time, smart watches like the WS90 can accumulate software bugs, corrupted settings, or memory clutter that slow down performance. Common signs that a reset might help include:
- The screen freezes or lags when navigating menus
- Apps crash or fail to open
- Bluetooth disconnects frequently or won’t reconnect
- Battery drains unusually fast
- Notifications stop appearing or arrive late
- The watch becomes unresponsive to touch or button presses
A reset clears temporary files, restarts system processes, and—depending on the type—can wipe out problematic settings. Think of it like restarting your computer: sometimes, all it takes is a fresh start to get things running smoothly again.
Types of Resets: Soft vs. Hard
Not all resets are created equal. The WS90 supports two main types of resets: soft and hard. Understanding the difference is crucial so you don’t accidentally erase your data.
Soft Reset (Restart)
A soft reset is like turning your watch off and on again. It restarts the operating system without deleting any personal data, apps, or settings. This is the safest option and should be your first step when troubleshooting minor issues.
When to use a soft reset:
- After a software update
- When the watch feels sluggish
- If an app is misbehaving
- Before attempting a hard reset
Hard Reset (Factory Reset)
A hard reset restores your smart watch WS90 to its original factory settings. This means all your personal data—including health records, workout logs, installed apps, and custom watch faces—will be erased. Only use this if a soft reset doesn’t solve the problem or if you’re preparing to sell or give away the device.
When to use a hard reset:
- The watch is severely malfunctioning
- You’re transferring ownership
- You want to remove all personal data
- Syncing issues persist after troubleshooting
Preparing to Reset Your Smart Watch WS90
Before you begin the reset process, take a few minutes to prepare. This will help prevent data loss and ensure a smooth experience.
Step 1: Charge Your Watch
Make sure your WS90 has at least 50% battery. A low battery could cause the reset to fail midway, potentially leaving your watch in an unstable state. Plug it into the charger and let it power up while you prepare.
Step 2: Sync and Backup Your Data
If you plan to do a hard reset, back up your data first. Open the companion app (usually called “WS90 Health” or similar) on your smartphone and sync your watch. This ensures your step count, heart rate logs, sleep data, and other health metrics are saved to the cloud or your phone.
Pro Tip: Take screenshots of your favorite watch faces or settings if you’ve customized them heavily. You’ll need to reconfigure these after a hard reset.
Step 3: Note Your Current Settings
Jot down important settings like:
- Preferred watch face
- Notification preferences (which apps send alerts)
- Do Not Disturb schedule
- Heart rate monitoring frequency
- Workout modes you use regularly
This will save time when you reconfigure your watch post-reset.
How to Perform a Soft Reset on Smart Watch WS90
A soft reset is quick, easy, and non-destructive. Here’s how to do it:
Step 1: Locate the Side Button and Crown
Most WS90 models have two physical controls: a side button (usually on the right) and a rotating crown (also on the right, below the button). These are your primary tools for navigation and resetting.
Step 2: Press and Hold the Side Button
Press and hold the side button for about 3–5 seconds. A menu should appear on the screen with options like “Power Off,” “Restart,” or “Sleep.”
Step 3: Select “Restart” or “Reboot”
Use the crown to scroll to the “Restart” option and press the crown to confirm. The watch will shut down and restart automatically. This process usually takes 30–60 seconds.
Alternative Method (if no menu appears): If holding the side button doesn’t bring up a menu, try pressing and holding both the side button and the crown simultaneously for 10 seconds. This forces a restart on many WS90 models.
Step 4: Wait for the Watch to Reboot
Once restarted, your watch should return to the home screen. Test basic functions like swiping, opening apps, and checking notifications to see if the issue is resolved.
Tip: If your watch is completely frozen and unresponsive, skip to the hard reset method below, as a soft reset may not be possible.
How to Perform a Hard Reset on Smart Watch WS90
A hard reset is more involved but highly effective for persistent problems. Follow these steps carefully.
Step 1: Ensure Your Watch Is Charged and Synced
As mentioned earlier, make sure your watch has sufficient battery and that all data is synced to the app. Double-check the sync status in the app before proceeding.
Step 2: Access the Settings Menu
Swipe down from the top of the screen to open the quick settings panel. Tap the gear icon to enter the full settings menu.
Step 3: Navigate to “System” or “General”
Scroll down using the crown or touchscreen and look for a section labeled “System,” “General,” or “Device.” Tap to enter.
Step 4: Find “Reset” or “Factory Reset”
Inside the system menu, look for an option like “Reset Device,” “Restore Factory Settings,” or “Erase All Data.” Tap on it.
Step 5: Confirm the Reset
The watch will warn you that all data will be deleted. Read the message carefully, then confirm by tapping “Reset” or “Erase.” You may be asked to enter a PIN or pattern if you’ve set one.
Step 6: Wait for the Process to Complete
The watch will restart and begin the reset process. This can take 1–3 minutes. Do not interrupt it by pressing buttons or removing the charger.
Step 7: Set Up Your Watch Again
Once the reset is complete, your WS90 will boot up as if it’s brand new. You’ll see the initial setup screen. Follow the prompts to:
- Select your language
- Connect to Wi-Fi (if supported)
- Pair with your smartphone via Bluetooth
- Log in to your account (if applicable)
- Restore settings from backup (if available)
After setup, reinstall any apps or watch faces you had before, and reconfigure your preferences based on the notes you took earlier.
Alternative Hard Reset Method (Button Combination)
If your watch is frozen and you can’t access the settings menu, you can perform a hard reset using a button combination. This method works on most WS90 models.
Step 1: Power Off the Watch (if possible)
If the screen is on but unresponsive, try holding the side button until the power menu appears, then select “Power Off.” If it doesn’t respond, proceed to the next step.
Step 2: Press and Hold Both Buttons
Press and hold the side button and the crown simultaneously. Keep holding for 15–20 seconds. You may feel a slight vibration or see the screen flash.
Step 3: Release When the Logo Appears
When the WS90 logo appears on the screen, release the buttons. The watch will begin the reset process automatically.
Step 4: Wait for Completion
Allow the watch to complete the reset. It may restart multiple times. Once done, follow the on-screen setup instructions.
Note: This method may not work on all firmware versions. If it fails, try charging the watch fully and repeating the process.
Troubleshooting Common Reset Issues
Even with careful preparation, things can sometimes go wrong. Here are solutions to common problems.
Issue: Watch Won’t Turn On After Reset
If your WS90 doesn’t power on after a reset, it may be due to a drained battery or a failed reset. Try charging it for at least 30 minutes, then press and hold the side button for 10 seconds to force a restart.
Issue: Reset Option Is Missing from Settings
Some WS90 models hide the reset option under “About Device” or “System Update.” Check all submenus. If you still can’t find it, use the button combination method instead.
Issue: Watch Freezes During Reset
If the screen freezes mid-reset, don’t panic. Wait 5–10 minutes to see if it recovers. If not, disconnect the charger, wait 30 seconds, then reconnect and try the button reset again.
Issue: Can’t Reconnect to Phone After Reset
After a hard reset, your watch forgets all paired devices. On your phone, go to Bluetooth settings, forget the WS90, then open the companion app and follow the pairing instructions again.
Issue: Data Didn’t Sync Before Reset
If you forgot to sync and lost data, check if your health app has cloud backup enabled. Some apps automatically save data even if the watch wasn’t manually synced.
Tips for Maintaining Your Smart Watch WS90
Now that your watch is reset and running smoothly, keep it that way with these maintenance tips:
- Perform a soft reset weekly: This clears temporary files and keeps performance sharp.
- Update firmware regularly: Check the companion app monthly for software updates that fix bugs and improve stability.
- Avoid extreme temperatures: Don’t leave your watch in direct sunlight or freezing conditions, as this can damage the battery and sensors.
- Clean the watch gently: Use a soft, dry cloth to wipe the screen and band. Avoid harsh chemicals.
- Monitor battery health: If the battery drains faster than usual, a reset or firmware update may help. If not, consider contacting support.
When to Contact Customer Support
Most issues can be resolved with a reset, but sometimes hardware problems are to blame. Contact WS90 customer support if:
- The watch won’t turn on even after charging and resetting
- The screen has physical damage or discoloration
- Buttons are stuck or unresponsive
- You suspect water damage (even if it’s labeled water-resistant)
- Firmware updates fail repeatedly
Have your purchase receipt and warranty information ready when you reach out. Many issues are covered under warranty, especially if the device is less than a year old.
Final Thoughts
Resetting your smart watch WS90 is a powerful tool for maintaining performance, fixing glitches, and preparing your device for a new owner. Whether you choose a soft reset for a quick refresh or a hard reset for a complete overhaul, following the steps in this guide will help you do it safely and effectively.
Remember: always back up your data, charge your watch, and take notes on your settings before starting. With a little preparation, you can keep your WS90 running like new for years to come. And if you ever run into trouble, don’t hesitate to try a reset—it’s often the simplest solution to the most frustrating problems.
Now that you know how to reset smart watch WS90, you’re equipped to handle almost any software issue that comes your way. Happy tracking!