Resetting your I5 Plus smart watch can solve common issues like freezing, syncing problems, or battery drain. This guide walks you through soft and hard resets, plus troubleshooting tips to get your device running smoothly again.
Key Takeaways
- Soft reset fixes minor glitches: A quick restart can resolve temporary software hiccups without losing data.
- Factory reset erases all data: This removes apps, settings, and personal info—use it for major issues or before selling.
- Backup your data first: Always sync your watch with the companion app to save health stats, contacts, and preferences.
- Charge your watch before resetting: Ensure at least 50% battery to avoid interruptions during the process.
- Use the correct button combination: Holding specific buttons in sequence triggers the reset—timing matters.
- Re-pair after a factory reset: You’ll need to reconnect your watch to your phone via Bluetooth and the app.
- Troubleshoot if reset fails: Try charging, checking for updates, or contacting support if the watch won’t respond.
How to Reset an I5 Plus Smart Watch: A Complete Step-by-Step Guide
If your I5 Plus smart watch is acting up—freezing, not syncing with your phone, or draining battery too fast—you’re not alone. These sleek fitness trackers are packed with features, but like any tech, they can run into occasional hiccups. The good news? A simple reset often fixes the problem.
In this guide, you’ll learn exactly how to reset an I5 Plus smart watch—whether you need a quick soft reset to clear a temporary glitch or a full factory reset to wipe everything clean. We’ll walk you through each method, explain when to use them, and share pro tips to avoid common mistakes.
By the end, you’ll know how to restore your watch to peak performance, keep your data safe, and get back to tracking your steps, heart rate, and sleep like a pro.
Why Reset Your I5 Plus Smart Watch?
Visual guide about How to Reset an I5 Plus Smart Watch
Image source: images.priceoye.pk
Before diving into the steps, let’s talk about why you might need to reset your watch. Resetting isn’t just for broken devices—it’s a useful maintenance tool. Here are the most common reasons users reset their I5 Plus:
- Frozen or unresponsive screen: If your watch won’t respond to taps or swipes, a reset can kick it back to life.
- Syncing issues with your phone: When the watch won’t connect to the companion app (like Da Fit or Wearfit), a reset often restores the link.
- Battery draining too fast: Software bugs can cause excessive power use. Resetting clears background processes.
- Preparing to sell or give away: A factory reset ensures your personal data—like health stats and messages—is completely removed.
- After a failed software update: If an update didn’t install properly, resetting can fix corrupted files.
Think of resetting like restarting your computer. It clears the memory, stops stuck processes, and gives your device a fresh start.
Types of Resets: Soft vs. Factory
Not all resets are the same. The I5 Plus smart watch supports two main types:
Soft Reset (Restart)
A soft reset is like turning your watch off and on again. It’s quick, safe, and doesn’t delete any data. Use this first if your watch is acting up but still functional.
Factory Reset (Hard Reset)
A factory reset wipes everything—apps, settings, health data, and paired devices. It returns the watch to its original out-of-the-box state. Only use this for serious issues or before transferring ownership.
Knowing which one to use saves time and protects your data.
Before You Reset: Important Preparations
Taking a few minutes to prepare can save you headaches later. Here’s what to do before resetting your I5 Plus:
1. Charge Your Watch
A low battery can cause the reset to fail or damage the system. Plug in your charger and wait until the battery reaches at least 50%. A full charge is ideal.
2. Backup Your Data
If you’re doing a factory reset, sync your watch with the companion app (like Da Fit) to save:
- Step count and activity logs
- Sleep and heart rate data
- Custom watch faces
- Contacts and message history (if supported)
Open the app, tap “Sync,” and wait for the progress bar to complete.
3. Note Your Settings
Write down any custom settings you’ll want to restore later, such as:
- Preferred watch face
- Notification preferences (which apps send alerts)
- Do Not Disturb schedule
- Alarm times
This makes reconfiguring your watch faster after the reset.
4. Keep Your Phone Nearby
You’ll need your phone to re-pair the watch after a factory reset. Make sure Bluetooth is on and the companion app is installed.
How to Perform a Soft Reset on the I5 Plus
A soft reset is the safest first step. It’s quick, easy, and won’t delete anything. Try this if your watch is slow, frozen, or acting strange.
Step 1: Locate the Power Button
The I5 Plus has a single physical button on the side (usually the right). This is your power button.
Step 2: Press and Hold the Power Button
Press and hold the button for about 10–15 seconds. You’ll see the screen go black. Keep holding until the watch vibrates or the logo appears.
Step 3: Wait for Reboot
Release the button and wait. The watch will restart automatically. This usually takes 30–60 seconds.
Step 4: Test the Watch
Once it’s back on, try swiping, opening apps, or checking notifications. If everything works, you’re done!
Tip: If the watch doesn’t respond, wait a minute and try again. Sometimes it needs a moment to fully power down.
How to Perform a Factory Reset on the I5 Plus
If a soft reset doesn’t fix the problem, or you’re preparing to sell the watch, it’s time for a factory reset. This wipes all data and restores default settings.
Method 1: Reset via the Watch Menu (Recommended)
This is the easiest and safest way if your watch is still responsive.
Step 1: Open the Settings Menu
Swipe down from the top of the screen to open the quick settings panel. Tap the gear icon (⚙️) to enter Settings.
Step 2: Scroll to “System” or “Reset”
Look for an option like “System,” “About,” or “Reset.” Tap it.
Step 3: Select “Factory Reset” or “Restore”
You’ll see a warning message. Confirm by tapping “Yes” or “Reset.”
Step 4: Wait for the Process to Complete
The watch will restart and show the setup screen (like when you first bought it). This may take 1–2 minutes.
Method 2: Reset Using Button Combination (If Screen Is Unresponsive)
If your watch is frozen and you can’t access the menu, use this hardware method.
Step 1: Power Off the Watch
Hold the power button for 10–15 seconds until the screen turns off.
Step 2: Press and Hold Two Buttons
While the watch is off, press and hold both the power button and the side button (if your model has one) or the power button and the touch area near the bottom of the screen.
Step 3: Wait for the Reset Screen
After 10–15 seconds, the watch should vibrate and display a reset or recovery screen. Release the buttons.
Step 4: Confirm the Reset
Use the touchscreen or button to select “Factory Reset” or “Wipe Data.” Confirm when prompted.
Step 5: Let It Reboot
The watch will erase data and restart. This can take up to 3 minutes.
Note: Button combinations vary slightly by model. If this doesn’t work, check your user manual or the manufacturer’s website.
What to Do After Resetting Your I5 Plus
Once your watch has restarted, it’s time to set it up again. Here’s what to expect and how to proceed.
1. Complete the Initial Setup
You’ll see the welcome screen. Follow the prompts to:
- Select your language
- Choose your region
- Enable Bluetooth
2. Re-Pair with Your Phone
Open the companion app (like Da Fit or Wearfit) on your phone. Tap “Add Device” or “Scan” and select your I5 Plus from the list. Confirm the pairing code if prompted.
3. Restore Your Settings
Reapply the custom settings you noted earlier:
- Set your preferred watch face
- Re-enable notifications for your favorite apps
- Adjust brightness, vibration, and Do Not Disturb
4. Sync Your Data
If you backed up your health data, it should automatically sync from the app. Check your step count, sleep logs, and heart rate history to confirm.
5. Test All Features
Make sure everything works:
- Check if notifications come through
- Test the heart rate monitor
- Try starting a workout mode
- Verify Bluetooth connection stability
Troubleshooting Common Reset Issues
Sometimes, resetting doesn’t go as planned. Here’s how to fix the most common problems.
Issue: Watch Won’t Turn On After Reset
Solution: Plug it into the charger for at least 30 minutes. A completely dead battery can prevent startup. If it still won’t turn on, try holding the power button for 30 seconds while charging.
Issue: Reset Option Is Missing from the Menu
Solution: Some I5 Plus models hide the reset option under “About” > “Reset” or “System” > “Reset.” Scroll carefully. If you still can’t find it, use the button combination method.
Issue: Watch Freezes During Reset
Solution: Wait 5 minutes. If it doesn’t recover, force a shutdown by holding the power button for 20+ seconds. Then retry the reset.
Issue: Can’t Re-Pair with Phone After Reset
Solution:
- Turn Bluetooth off and on again on your phone
- Restart both the watch and phone
- Uninstall and reinstall the companion app
- Check if your phone’s OS is up to date
Issue: Data Didn’t Sync After Reset
Solution: Open the app and manually tap “Sync.” If data is missing, it may not have been backed up properly. In the future, sync regularly.
Tips to Keep Your I5 Plus Running Smoothly
Prevention is better than a reset. Follow these tips to avoid future issues:
- Update the firmware regularly: Check the app for updates every few weeks.
- Avoid extreme temperatures: Don’t leave your watch in a hot car or freezer.
- Clean the sensors: Wipe the back with a dry cloth to ensure accurate heart rate readings.
- Don’t overcharge: Unplug once fully charged to preserve battery health.
- Restart weekly: A quick soft reset once a week keeps the system fresh.
When to Contact Customer Support
If you’ve tried both reset methods and your I5 Plus still won’t work—won’t turn on, keeps crashing, or has hardware damage—it’s time to reach out for help.
Contact the manufacturer or retailer if:
- The screen is cracked or unresponsive
- The watch won’t charge
- You see error messages you can’t resolve
- The reset process fails repeatedly
Have your purchase receipt and model number ready. Most I5 Plus watches come with a 1-year warranty.
Final Thoughts
Resetting your I5 Plus smart watch is a simple but powerful way to fix performance issues and keep your device running like new. Whether you choose a soft reset for a quick refresh or a factory reset for a clean slate, following the steps in this guide ensures a smooth process.
Remember: always back up your data, charge your watch, and test everything after resetting. With a little care, your I5 Plus will stay reliable for years of fitness tracking, notifications, and style.
Now that you know how to reset an I5 Plus smart watch, you’re equipped to handle any glitch that comes your way. Happy tracking!