Resetting your Justice smart watch can solve performance issues, prepare it for resale, or fix syncing problems. This guide walks you through every step—from soft resets to full factory resets—with clear instructions and troubleshooting tips.
Key Takeaways
- Soft reset vs. factory reset: A soft reset restarts your watch without deleting data, while a factory reset wipes all personal information and restores default settings.
- Back up your data first: Always sync your watch with the companion app before resetting to avoid losing fitness stats, notifications, or custom settings.
- Use the correct button combination: Most Justice smart watches require holding the side button and touchscreen simultaneously for 10–15 seconds to trigger a reset.
- Ensure sufficient battery: Perform resets only when your watch has at least 50% charge to prevent interruptions during the process.
- Re-pair after reset: After a factory reset, you’ll need to reconnect your watch to your phone via Bluetooth and reconfigure preferences.
- Troubleshoot common issues: If the reset fails, try charging the device, restarting your phone, or using the app’s reset option.
- Contact support if needed: Persistent problems may require help from Justice customer service or a firmware update.
How to Reset Justice Smart Watch: A Complete Step-by-Step Guide
Is your Justice smart watch acting up? Maybe it’s freezing, not syncing with your phone, or you’re planning to sell it and want to wipe your personal data. Whatever the reason, knowing how to reset Justice smart watch is an essential skill for any user. The good news? It’s easier than you think—and this guide will walk you through every step, whether you need a quick restart or a full factory reset.
In this comprehensive how-to guide, you’ll learn:
- The difference between a soft reset and a factory reset
- When and why you should reset your Justice smart watch
- Step-by-step instructions for both reset types
- How to back up your data before resetting
- Troubleshooting tips if the reset doesn’t work
- What to do after the reset is complete
By the end of this guide, you’ll be able to confidently reset your Justice smart watch—no technical expertise required. Let’s get started!
Why Reset Your Justice Smart Watch?
Before diving into the steps, it’s important to understand why you might need to reset your device. Resetting isn’t just for fixing problems—it’s also a smart maintenance practice. Here are the most common reasons users reset their Justice smart watches:
Visual guide about How to Reset Justice Smart Watch
Image source: beepinghand.com
1. Performance Issues
If your watch is lagging, freezing, or responding slowly to touches, a reset can clear temporary glitches. Over time, apps and background processes can slow down the system. A soft reset often resolves these issues by restarting the operating system.
2. Syncing Problems
Sometimes your watch stops syncing with the Justice app on your phone. This can happen after a phone update, Bluetooth interference, or app crashes. Resetting the watch can re-establish a clean connection.
3. Preparing for Resale or Gifting
If you’re selling or giving away your watch, a factory reset ensures your personal data—like step counts, heart rate logs, and notification history—is completely erased. This protects your privacy and gives the new owner a fresh start.
4. Software Glitches or Errors
Occasionally, firmware updates don’t install correctly, leading to bugs or malfunctions. A factory reset can help resolve these issues by restoring the original software state.
5. Forgotten Passcode or Lock Screen
If you’ve set a passcode and forgotten it, a factory reset is often the only way to regain access—though it will erase all data.
Now that you know when to reset, let’s look at the two main types of resets and how to perform them.
Understanding Soft Reset vs. Factory Reset
Not all resets are the same. Justice smart watches support two main types: soft reset and factory reset. Knowing the difference will help you choose the right method for your situation.
Soft Reset (Restart)
A soft reset is like turning your watch off and on again. It restarts the device without deleting any data. This is ideal for minor issues like temporary freezes or unresponsive screens.
Benefits of a soft reset:
- Fast and simple
- No data loss
- Preserves settings, apps, and health data
- Can be done anytime
Factory Reset (Hard Reset)
A factory reset wipes your watch clean, returning it to its original out-of-the-box state. All personal data, settings, and installed apps are deleted. This is necessary when preparing the device for a new user or resolving serious software problems.
When to use a factory reset:
- Selling or gifting the watch
- Persistent crashes or errors
- Forgotten passcode
- Major syncing or connectivity issues
Important: Always back up your data before performing a factory reset. Once it’s done, there’s no way to recover your information unless it’s been synced to the app.
How to Back Up Your Data Before Resetting
Before you reset your Justice smart watch, take a moment to back up your data. This ensures you don’t lose valuable health and fitness information.
Step 1: Open the Justice App
Launch the official Justice smart watch app on your smartphone. Make sure your watch is connected via Bluetooth.
Step 2: Sync Your Watch
Tap the “Sync” button (usually found on the home screen or in the device settings). Wait for the sync to complete. You’ll see a confirmation message when all data—steps, sleep, heart rate, etc.—has been transferred to the app.
Step 3: Check Your Data
Go to the “History” or “Activity” section in the app to verify that your recent data is saved. If anything is missing, sync again.
Step 4: Export or Save Important Data (Optional)
If you want an extra layer of protection, take screenshots of important stats or export data if the app allows. Some versions of the Justice app let you email reports or save them to cloud storage.
Pro Tip: Sync your watch at least once a week to avoid losing data. Regular syncing also helps keep your watch running smoothly.
How to Perform a Soft Reset on Your Justice Smart Watch
A soft reset is the quickest and safest way to refresh your watch. Here’s how to do it:
Step 1: Ensure Your Watch Is On
Make sure your Justice smart watch is powered on and responsive. If it’s frozen, wait a few seconds to see if it recovers.
Step 2: Press and Hold the Side Button
Locate the physical button on the side of your watch (usually on the right). Press and hold it for about 10–15 seconds.
Step 3: Wait for the Watch to Restart
After holding the button, the screen will go black. Release the button when you see the Justice logo appear. The watch will restart automatically.
Step 4: Test the Watch
Once restarted, check if the issue is resolved. Try swiping through menus, opening apps, or syncing with your phone.
Note: If your watch doesn’t respond to the side button, try holding both the side button and the touchscreen simultaneously for 10 seconds. Some models require this combination.
Example: If your watch froze while tracking a workout, a soft reset will restart it without losing your session data—just make sure to sync afterward.
How to Perform a Factory Reset on Your Justice Smart Watch
A factory reset is more involved but necessary for deeper issues. Follow these steps carefully.
Step 1: Charge Your Watch
Ensure your watch has at least 50% battery. A reset can take several minutes, and you don’t want it to shut down mid-process.
Step 2: Open the Justice App
Launch the app on your phone and make sure your watch is connected.
Step 3: Go to Device Settings
Tap on your watch’s name or icon in the app. Look for “Settings” or “Device Options.”
Step 4: Find the Reset Option
Scroll down to find “Factory Reset,” “Reset Device,” or “Restore to Default.” Tap it.
Step 5: Confirm the Reset
The app will ask you to confirm. Tap “Yes” or “Reset” to proceed. Your watch will begin the reset process.
Step 6: Wait for Completion
The watch screen may go dark or show a progress bar. Do not disconnect or turn off the device. Wait until it restarts and displays the initial setup screen.
Alternative Method: Reset Using Watch Buttons
If the app method doesn’t work, try this manual approach:
- Press and hold the side button and the touchscreen simultaneously for 15–20 seconds.
- Release when the watch vibrates or the screen changes.
- Follow any on-screen prompts to confirm the reset.
Important: After a factory reset, your watch will no longer be paired with your phone. You’ll need to set it up as if it were new.
What to Do After Resetting Your Justice Smart Watch
Once your watch has been reset, there are a few important steps to take to get it back up and running.
Step 1: Charge the Watch
Plug in your watch using the included charger. Let it charge for at least 30 minutes before use.
Step 2: Reconnect to Your Phone
Open the Justice app and tap “Add Device” or “Pair New Watch.” Follow the on-screen instructions to reconnect via Bluetooth.
Step 3: Reconfigure Settings
Set up your preferences again, such as:
- Time and date
- Language
- Notification permissions
- Health goals (steps, sleep, etc.)
- Watch face style
Step 4: Sync Your Data
Even though your old data was erased, any information backed up in the app can be restored. Tap “Sync” to pull in your profile and goals.
Step 5: Test All Features
Check that heart rate monitoring, step counting, notifications, and apps are working properly. Take a short walk to test activity tracking.
Pro Tip: After resetting, consider updating the watch’s firmware through the app. This ensures you have the latest features and bug fixes.
Troubleshooting Common Reset Issues
Sometimes, resetting your Justice smart watch doesn’t go as planned. Here’s how to handle common problems.
Issue 1: Watch Won’t Turn On After Reset
Solution: Plug it into the charger for at least 30 minutes. If it still doesn’t respond, try holding the side button for 30 seconds to force a restart.
Issue 2: Reset Option Missing in App
Solution: Make sure your app is updated to the latest version. If the option is still missing, try the manual button method.
Issue 3: Watch Freezes During Reset
Solution: Disconnect it from the charger, wait 10 seconds, then reconnect and try again. Avoid using the watch during the reset.
Issue 4: Can’t Reconnect to Phone
Solution: Turn off Bluetooth on your phone, wait 10 seconds, then turn it back on. Restart both devices if needed.
Issue 5: Data Not Syncing After Reset
Solution: Check your phone’s Bluetooth settings and ensure the Justice app has permission to access it. Reinstall the app if necessary.
When to Contact Support: If none of these steps work, visit the Justice website or contact customer service. Provide your watch model and a description of the issue.
Tips for Maintaining Your Justice Smart Watch
To avoid frequent resets, follow these best practices:
- Keep the app updated: Regular updates improve performance and fix bugs.
- Sync weekly: Prevents data loss and keeps your watch in sync.
- Avoid extreme temperatures: Don’t leave your watch in hot cars or cold environments.
- Clean the sensors: Wipe the back of the watch with a dry cloth to ensure accurate heart rate readings.
- Use the original charger: Third-party chargers can damage the battery or cause charging issues.
By taking care of your watch, you’ll reduce the need for resets and enjoy a smoother experience.
Conclusion
Resetting your Justice smart watch doesn’t have to be intimidating. Whether you’re doing a quick soft reset to fix a freeze or a full factory reset to wipe your data, this guide has you covered. Remember to back up your information, follow the steps carefully, and reconnect your devices afterward.
With these tips, you’ll keep your Justice smart watch running like new—no matter what life throws at it. And if you ever run into trouble, don’t hesitate to reach out to Justice support or revisit this guide for help.
Now go ahead—reset with confidence!