Resetting your Fitpro smart watch can solve performance issues, prepare it for resale, or restore default settings. This guide walks you through every method—soft reset, hard reset, and app-based reset—with clear steps and expert tips.
Key Takeaways
- Soft reset vs. hard reset: A soft reset restarts the device without losing data; a hard reset wipes all data and restores factory settings.
- Backup your data first: Always sync your Fitpro with the companion app before resetting to avoid losing health and activity data.
- Use the correct button combination: Most Fitpro models require holding the side button and power key for 10–15 seconds to trigger a hard reset.
- App-based reset is often easiest: The Fitpro Health app (or FitCloud Pro) offers a one-tap reset option in device settings.
- Charge your watch before resetting: Ensure at least 50% battery to prevent interruptions during the reset process.
- Troubleshoot unresponsive watches: If the screen is frozen, try a forced restart before attempting a full factory reset.
- Re-pair after reset: After a hard reset, you’ll need to reconnect your Fitpro to your phone via Bluetooth and reconfigure settings.
Introduction: Why Reset Your Fitpro Smart Watch?
Whether your Fitpro smart watch is acting up, running slowly, or you’re planning to sell or gift it, knowing how to reset it is essential. A reset can fix glitches, clear corrupted data, improve battery life, and restore the device to its original factory state. This comprehensive guide will walk you through every method to reset your Fitpro smart watch—soft reset, hard reset, and app-based reset—so you can choose the best option for your situation.
In this guide, you’ll learn not only the step-by-step instructions but also important preparation steps, troubleshooting tips, and what to expect after the reset. Whether you’re a first-time user or a seasoned wearable tech enthusiast, this guide ensures a smooth and stress-free reset process. Let’s get started!
Understanding the Types of Resets
Before diving into the steps, it’s important to understand the different types of resets available for your Fitpro smart watch. Each serves a different purpose and affects your data differently.
Visual guide about How to Reset Fitpro Smart Watch
Image source: image.winudf.com
Soft Reset (Restart)
A soft reset is essentially a restart of your Fitpro smart watch. It’s the digital equivalent of turning your device off and on again. This type of reset is useful for fixing minor software glitches, unresponsive screens, or temporary freezes. Importantly, a soft reset does not delete any of your personal data, settings, or activity logs.
Use a soft reset when:
- The screen is frozen or lagging.
- Apps are not responding.
- Bluetooth connectivity is intermittent.
- You want to refresh the system without losing data.
Hard Reset (Factory Reset)
A hard reset, also known as a factory reset, completely wipes your Fitpro smart watch and restores it to its original factory settings. This means all personal data—including health stats, workout history, paired devices, and custom settings—will be erased. This is the go-to solution for persistent performance issues, preparing the watch for a new owner, or starting fresh after a major software update.
Use a hard reset when:
- The watch is severely malfunctioning.
- You’re selling or giving away the device.
- You’ve forgotten your passcode or PIN.
- You want to clear all data and start over.
App-Based Reset
Many Fitpro models support resetting directly through the companion mobile app, such as Fitpro Health or FitCloud Pro. This method is often the most user-friendly, as it guides you through the process with on-screen prompts and ensures the reset is performed safely. It’s especially helpful if the watch screen is unresponsive or you prefer managing settings from your phone.
Use an app-based reset when:
- You want a guided, error-free process.
- The watch is paired and responsive via Bluetooth.
- You prefer managing device settings from your smartphone.
Preparation: What to Do Before Resetting
Resetting your Fitpro smart watch is a powerful troubleshooting tool, but it should be done carefully. Taking a few preparatory steps can save you from data loss and ensure a smooth reset process.
1. Backup Your Data
Before performing a hard reset, always back up your data. Sync your Fitpro with the companion app to ensure all health metrics, workout logs, sleep data, and step counts are saved to the cloud or your phone.
To sync:
- Open the Fitpro Health app on your smartphone.
- Ensure your watch is connected via Bluetooth.
- Tap the sync button (usually a circular arrow icon).
- Wait for the sync to complete—this may take a few minutes depending on data volume.
Tip: Check the app’s history section to confirm your latest data has been uploaded. If you skip this step, you may lose weeks or months of valuable health insights.
2. Charge Your Watch
A low battery can interrupt the reset process, potentially causing software corruption or a bricked device. To avoid this, ensure your Fitpro has at least 50% battery before starting.
To charge:
- Attach the magnetic charging cable to the back of the watch.
- Plug the USB end into a wall adapter or computer.
- Wait until the battery icon shows 50% or higher.
Note: Some Fitpro models display a charging animation when connected. If the screen remains black, try a different cable or power source.
3. Remove from Paired Devices
If you’re resetting to sell or transfer ownership, remove the watch from your phone’s Bluetooth paired devices list. This prevents connection issues for the next user.
On iPhone:
- Go to Settings > Bluetooth.
- Find your Fitpro in the list and tap the i icon.
- Select Forget This Device.
On Android:
- Go to Settings > Connected devices > Bluetooth.
- Tap your Fitpro and select Unpair or Forget.
4. Note Your Settings
If you’ve customized your watch—such as setting alarms, changing watch faces, or enabling specific health alerts—jot down your preferences. After a hard reset, you’ll need to reconfigure these manually.
Examples to record:
- Preferred watch face style.
- Enabled health reminders (e.g., sedentary alerts, hydration reminders).
- Notification settings (which apps send alerts).
- Time zone and language settings.
How to Soft Reset Your Fitpro Smart Watch
A soft reset is the simplest way to refresh your Fitpro without losing data. It’s ideal for fixing minor issues like lag, app crashes, or temporary freezes.
Method 1: Using the Power Menu
Most Fitpro models allow you to restart the device through the on-screen power menu.
Steps:
- Press and hold the side button (or power button) for 3–5 seconds.
- A menu will appear on the screen with options like Power Off, Restart, and Factory Reset.
- Tap Restart or Reboot.
- The watch will shut down and restart automatically.
Tip: If the screen is unresponsive, try tapping the restart option multiple times or use the second method below.
Method 2: Forced Restart (Button Combination)
If the touchscreen is frozen and the power menu won’t appear, use a forced restart.
Steps:
- Press and hold both the side button and the bottom button (if your model has one) simultaneously.
- Continue holding for 10–15 seconds.
- The screen will go black, then display the Fitpro logo as it restarts.
- Release the buttons once the logo appears.
Note: On some Fitpro models, the forced restart requires holding only the side button for 15–20 seconds. Refer to your user manual if unsure.
What to Expect After a Soft Reset
After a soft reset, your Fitpro will boot up normally. All your data, settings, and paired devices will remain intact. The watch should respond faster, and any temporary glitches should be resolved.
If the issue persists, proceed to a hard reset or app-based reset.
How to Hard Reset Your Fitpro Smart Watch
A hard reset erases all data and restores your Fitpro to factory settings. Use this method only when necessary, and always back up your data first.
Method 1: Using On-Screen Menu
If your watch is responsive, you can perform a hard reset directly from the settings menu.
Steps:
- Swipe down from the top of the screen to open the quick settings panel.
- Tap the gear icon to access Settings.
- Scroll down and select System or General.
- Tap Reset or Factory Reset.
- Confirm by tapping Yes or Reset when prompted.
- The watch will restart and begin the reset process.
Tip: Some models may require you to enter a PIN or confirm your choice twice for security.
Method 2: Using Button Combination
If the screen is unresponsive or the settings menu is inaccessible, use the hardware button method.
Steps:
- Press and hold the side button and the bottom button simultaneously.
- Continue holding for 15–20 seconds.
- The screen will go black, then display the Fitpro logo.
- Release the buttons when the logo appears.
- The watch will enter recovery mode and begin the factory reset automatically.
Note: On some Fitpro models, you may need to hold the buttons until you see a “Resetting…” message or vibration.
Method 3: Using the Companion App
The Fitpro Health or FitCloud Pro app offers a convenient way to reset your watch remotely.
Steps:
- Open the Fitpro app on your smartphone.
- Ensure your watch is connected via Bluetooth.
- Tap the device icon or My Watch section.
- Scroll down and select Reset Device or Factory Reset.
- Confirm the action when prompted.
- The app will send a reset command to the watch.
- The watch will restart and begin the reset process.
Tip: This method is especially useful if the watch screen is cracked or unresponsive.
What to Expect After a Hard Reset
After a hard reset, your Fitpro will restart and display the initial setup screen—just like when you first unboxed it. You’ll need to:
- Select your language and region.
- Pair the watch with your phone via Bluetooth.
- Reinstall the companion app if necessary.
- Reconfigure settings like time, date, and health goals.
- Restore data from a backup if available.
Important: A hard reset cannot be undone. Make sure you’ve backed up everything you need before proceeding.
Troubleshooting Common Reset Issues
Even with careful preparation, reset issues can occur. Here’s how to handle the most common problems.
Watch Won’t Turn On After Reset
If your Fitpro remains black after a reset, it may be in a low-power state or stuck in a boot loop.
Solutions:
- Charge for 30 minutes: Plug in the charger and wait. Sometimes the battery is too low to boot.
- Try a forced restart: Hold the side button for 20–30 seconds to force a reboot.
- Check the charger: Use a different cable or power source to rule out charging issues.
- Contact support: If the watch still won’t turn on, it may have a hardware fault.
Reset Option Missing in Menu
Some Fitpro models hide the reset option under different menu names.
Try looking under:
- System > Reset Options
- About Device > Reset
- Backup & Reset
If you still can’t find it, use the button combination method or the app-based reset.
App Says “Device Not Connected”
If the app can’t detect your watch during an app-based reset:
- Ensure Bluetooth is enabled on your phone.
- Move closer to the watch (within 3 feet).
- Restart both the app and your phone.
- Unpair and re-pair the watch in Bluetooth settings.
Data Not Backing Up Before Reset
If you forgot to sync and already reset:
- Check if the app has cloud backup enabled.
- Some Fitpro models auto-sync data every 24 hours.
- Contact Fitpro support—they may be able to recover data from their servers (not guaranteed).
After the Reset: Setting Up Your Fitpro Again
Once your Fitpro has been reset, it’s time to set it up like new. Here’s how to get everything running smoothly.
Step 1: Pair with Your Phone
Open the Fitpro Health app and follow the on-screen instructions to pair your watch. You’ll need to:
- Enable Bluetooth.
- Scan for nearby devices.
- Select your Fitpro from the list.
- Confirm the pairing code on both devices.
Step 2: Restore Settings
Reconfigure your preferences:
- Set the correct time and date.
- Choose your preferred watch face.
- Enable health reminders (e.g., step goals, heart rate alerts).
- Customize notification settings.
Step 3: Sync Historical Data (If Available)
If you backed up your data, the app may allow you to restore it. Look for a “Restore Backup” option in the app’s settings.
Step 4: Test Functionality
Ensure everything works:
- Check heart rate and SpO2 sensors.
- Test GPS tracking during a walk.
- Verify notifications appear on the watch.
- Confirm battery life is normal.
Conclusion: Reset with Confidence
Resetting your Fitpro smart watch doesn’t have to be intimidating. Whether you’re performing a quick soft reset to fix a glitch or a full factory reset to start fresh, this guide has equipped you with the knowledge and steps to do it safely and effectively. Remember to back up your data, charge your device, and choose the reset method that best fits your situation.
By following these instructions, you’ll keep your Fitpro running smoothly, extend its lifespan, and ensure a seamless experience every time you use it. If you encounter any issues, don’t hesitate to reach out to Fitpro customer support or consult your user manual for model-specific guidance.
Now that you know how to reset your Fitpro smart watch, you can troubleshoot with confidence and get back to tracking your health and fitness goals without delay.